For customer-focused people who are:

  • Customer Support agents & managers
  • Customer Success managers
  • Product managers

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UserConf London

May 22, 2015

Why you should come to UserConf

UserConf is the only conference of its kind, built to bring education and insight to people working in customer support, customer success & product management at the world's best, or soon to be best, online products, services and marketplaces.

We searched high and low for an event that addressed the kind of user-facing challenges that next generation businesses like us were running into every day. Issues like how to scale & optimize customer support (without losing our humanity) or how to make sense of mountains of behavior and qualitative customer feedback to build the best product possible.

We also wanted an event that felt like a reunion of your best, and smartest, friends. An event that focused more on war stories and lessons learned from our peers rather than "advice" from "gurus". An event with sponsors you actually wanted to learn more about. An event that was as fun and irreverent as we are.

We couldn't find that event... so we started UserConf.

Some of our delightful speakers

The juiciest lessons learned, from smartest people, at the best companies on the web.

Interested in speaking at UserConf?

We’d love to bring in new voices for UserConf Portland. Past speakers have come from awesome companies like MailChimp, Vimeo, Microsoft, WordPress, AirBnB, and Uber. Think you have what it takes? Read our call for speakers and…

Apply here! Still have questions? Contact us!

What people are saying about UserConf

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Still not convinced?

More videos from previous UserConfs

Who we are


If you’re asking who actually decided to pull this event together, that’d be the fine folks at UserVoice and CoSupport. Not a customer? No sweat. This event is for you too. We hope you’ll learn more about both companies, but this conference isn’t one of those long product infomercials. We won’t pitch you, bro.