For customer-focused people who are:

  • Support managers
  • Support agents
  • Product managers
  • Community managers
  • Founders

New for 2014! We're having not one but two tracks of talks: one for community & support topics and another for product management.

Why you should come to UserConf

UserConf is the only conference of its kind, built to bring education and insight to people working in customer support and community management.

We even think founders and CEOs of companies will benefit, as long as customer support is your passion and learning how to offer better support is your goal. We think caring for and retaining customers is big business.

We think customer support is just as important as sales and marketing. We tried to find a conference that reflected these values. We couldn't. So we created UserConf, a conference for people like us.

What people are saying about UserConf

Check out more Tweets about UserConf

Still not convinced?

More videos from previous UserConfs

Who we are


If you’re asking who actually decided to pull this event together, that’d be the fine folks at UserVoice and CoSupport. Not a customer? No sweat. This event is for you too. We hope you’ll learn more about both companies, but this conference isn’t one of those long product infomercials. We won’t pitch you, bro.