Lauren | UserCentered

Lauren replied to the topic Lets celebrate! in the forum General Discussion 3 months ago

Today we’re going paintballing, in the woods, in England, in December!

Lauren replied to the topic Training new staff remotely in the forum General Discussion 4 months ago

Thanks Grace, that’s really interesting. So you have your new recruits answering tickets on day 2! I can see that’s a good way for them to get properly stuck in!

Lauren started the topic Training new staff remotely in the forum General Discussion 4 months, 2 weeks ago

Hi everyone,

I’m looking to get a bit advice from those of you who have remote teams, basically I recently joined a company who provide reporting tools for search engines as the Support Manager and I’m looking to put together a really comprehensive training program for new support staff.

I am in the process of training up one member of staff…[Read more]

@laurenbl