Hey there, @chase, @evan and all. We’ve tried out a number of tools for hosting online webinars and classes over the last couple of years. But we seem to have settled on Web Ex; it’s relatively inexpensive, plus it works well with our system for recording and sharing/posting video files later. Informally, we tend to use just simple old Join Me…[Read more]

Something meme related. Will have to ponder.

I can dig it. I want to feel like I can really help and really get help in this group. That requires being forthcoming. So, if we are getting some heads up before the doors fling open, I think that’s fair. Thanks […]

NDA? If we wanna be open, maybe we need to pinky swear that we aren’t going to share each other’s issues within our own orgs/communities.

Hi Evan and all! My name is Jenn. I practice community management for Telligent in Dallas, TX. We build community software, so the pressure to be awesome at community management is slightly heightened. *cranes […]

Instant visceral reaction: WTH?!

After taking a breath: My reaction would be to try to overturn the decision. Nip it in the bud before it becomes an issue for customers. Clearly the people that make these […]