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Carolyn Jaskolka started the topic Anyone using Salesforce Service Cloud? in the forum General Discussion 10 months, 1 week ago
Is anyone using the Salesforce Service Cloud for user support and interested in sharing ideas? We rolled out the service cloud console in November. We’ve had a little success with some add-on apps but still face a lot of challenges efficiently working cases. Thanks in advance!
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Carolyn Jaskolka changed their profile picture 10 months, 1 week ago
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Carolyn Jaskolka replied to the topic Anyone have experience with call centers? in the forum General Discussion 10 months, 1 week ago
Hey @Evan, I currently manage a “call center” of about 10 people at CommerceHub. We’re an ecommerce platform for dropship suppliers and retailers. I’d be happy to help if I can!
- Carolyn
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Carolyn Jaskolka became a registered member 10 months, 1 week ago