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  • #1903
    Profile photo of Jon Lane
    Jon Lane
    Participant

    This may go against the “don’t be a shameless promoter” guideline. @evan, if I’ve overstepped, my sincerest apologies and feel free to ruthlessly delete this post.

    That said, we’re hiring for a Customer Supporter @ Harvest: http://www.getharvest.com/careers/customer-support

    We’re all awesome at what we do, and it only makes sense that we’d hang out with similarly awesome people. If you have a friend, spouse, mortal enemy, partner in crime, mother, father, brother, or sista from anotha mista who is dying to break into the realm of Customer Support, send them our way (that isn’t a comprehensive list of relationships that we’ll consider).

    It’s a work from anywhere type of opportunity, but we do have a big, beautiful office in New York City if they’re locally-inclined.

     

    #1904

    Evan Hamilton
    Participant

    I’ve thought about opening a separate forum for hiring threads, actually. Let’s just use this one! If you’re hiring anyone, post it here! (And be sure to update once the position is filled)

    #1966

    Lindsay Gordon
    Participant

    I’ll jump in here as well and give a plug for coming to work on the Google Apps support team in NYC. I’ve been on the team in Mountain View for 3 years now and we’ve just opened up headcount in the New York office.

    I absolutely love what I do, we have interesting challenges as a small ‘startup’ within a large company, we’re just starting to really get into customer focus, we’ve done some fantastic scaling in the past year or two and Google is a great place to work.

    Let me know if you’re interested, want to know more about it, don’t quite fit the job req as it’s written but still want to apply, etc. We’re looking for technical and non-technical with experience in customer service. Would love to have some of you on the team!

    #1967

    Evan Hamilton
    Participant

    FYI someone else at Google is hiring:

    Google social media support role:

    • 1-year temporary contract for sales and customer service associates (multiple levels).
    • Supporting one of Google’s products. Google product expertise helpful but not required.
    • Strong writing skills, attention to detail, empathy, problem solving, and good judgment strictly required.
    • Previous work in customer service preferred
    • Must work well independently, and as part of a team: dependability and flexibility both required.
    • Primary work location is San Francisco bay area.
    • Must be able to start work by February 19 or earlier.
    • Qualified referrals will be contacted by our staffing partners.
    • Successful candidates will be hired by Adecco Staffing US, on assignment to Google Inc.
    • Pay is hourly. Overtime possible but not guaranteed.

    Happy to connect you if you’re interested!

    #2124

    Madelyn Taylor
    Participant

    We’re hiring a bi-lingual (English + Spanish) support rep at Rdio: http://www.rdio.com/careers/english-spanish-csr-/

    If you know someone in the Bay Area (we’re located in San Francisco) who might be interested, please send ‘em my way!

    #2309
    Profile photo of Gary Sackett
    Gary Sackett
    Participant
    #2622
    Profile photo of Mathew Patterson
    Mathew Patterson
    Participant

    I’m hiring in the Campaign Monitor support team for remote roles in the US and Europe and in-office here in Sydney.

    First, you should all go and watch our new Campaign Monitor culture video at http://www.campaignmonitor.com/careers

    All the positions we have open are there, but the support roles are at: http://www.campaignmonitor.com/careers/support-agents/

    We pay really well for the right people, plus for our remote team we offer:

    4 weeks annual leave - plus your statutory holidays and sick leave
    Paid internet connection
    Equipment & Office budget every 2 years. Think laptop or desktop, monitor, desk, chair, even motivational posters or wall decals.
    Co-working costs - If you prefer the company of sentient beings and there’s a convenient co-working space available at a reasonable price, we’ll cover those costs for you too.
    Premium Spotify account - We’ll pay for your account

    If that sounds good, please check the roles out and pass them on to anyone who might suit (or jealously hoard them to yourself and apply secretly!).

    #2851
    Profile photo of Jon Lane
    Jon Lane
    Participant

    We hired a couple of fabulous remote team members, but we’re looking for a new local (NYC) Harvest Expert: http://www.getharvest.com/careers/harvest-expert

    If you know of anybody in NYC (or willing to re-locate), drop us a line.

    #2859

    Lori Reed
    Participant

    My husband is a former Microsoft Support Tech and he is looking for a position either remote or in the RDU, NC area.

    I also have a friend looking for the ultimate customer evangelist position that incorporates customer service, technology, marketing, and social media together in one position. Let me know if such a position exists and I’ll connect you.

    #2860
    Profile photo of Jon Lane
    Jon Lane
    Participant

    Where’s your friend located Lori? We normally post for remote positions, but this latest opening is (hopefully) for on-site in NYC.

    #2898
    Profile photo of alexandra
    Alexandra Dao
    Participant

    Vimeo is in search of some talented NYC and LA night owls to work between the hours of 8PM and 8AM EST as Content & Community Associates.

    The job will involve responding to user support inquiries via email, daily site maintenance & moderation, gathering info on bugs and other issues reported by users, and directly engaging community members to keep them happy and encourage their creativity.

    New York posting here and LA posting here.

    If you know of anyone who might be interested please send them our way!

     

    #2941

    Evan Hamilton
    Participant

    Looks like @andrea is hiring folks for the Meetup team! http://hire.jobvite.com/CompanyJobs/Careers.aspx?k=Job&c=qu09Vfwi&j=oTjuXfwn&s=Indeed

    #3008
    Profile photo of Ben
    Ben
    Participant

    Hey folks! Thumbtack is looking for a new Director of Customer Support. The team is going to be experiencing lots of growth over the coming months, so this is a very exciting opportunity to get in on something big and work with an amazing group of people. If you know anyone who might fit the bill, please pass this link along! http://app.theresumator.com/app/jobs/view/job_20130510194655_UFMPQ6EW4Q3NOXJS/summary

    #3637

    Evan Hamilton
    Participant

    This job sounds pretty cool and I have gotten the head’s up that this CEO is “the least douchey of any CEO”: http://www.jobscore.com/jobs/doctorondemand/director-of-customer-service/dziexOdY8r45hgeJe5deXK?detail=friends&remail=&rfirst=&rlast=&sid=161

    #3702

    Evan Hamilton
    Participant

    I’m hiring a Community & Customer Loyalty Associate to join me at ZOZI! You’d be doing around 70% support (phone, email, chat, social) and 30% community-building, working directly with me. Located in San Francisco. Our company has been rated one of the top 50 places to work.

    Details: http://www.jobscore.com/jobs/zozi/community-customer-loyalty-associate/b6wlamLJWr4PCTiGakhP3Q

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