[Jeff VincentParticipant]

Hey folks! One thing I’ve been working hard on at Wistia is scaling our reach, despite pretty limited resources.

We’ve tried a LOT of stuff, and our support screencasts (which supplement in-depth documentation) has been an obvious winner. We’ve been able to eliminate whole “frequently asked questions” thanks to a well-made video. I got so excited, I couldn’t wait to share!

So a few months back, we documented our process for making better support screencasts. I’m sure the folks here can improve upon the process, and give me some great feedback. If I can be helpful, I’d love to do that as well. I’m Jeff from Wistia, jeff@wistia.com.

Here’s the video we produced on our process, please check it out and let me know what you think!

http://wistia.com/learning/making-better-help-videos

 

[Hoon ParkParticipant]

@jeffvincent I love all the Wistia videos! They look great and are super entertaining to boot. These are no different. Thanks for making them!

[Jeff VincentParticipant]

Thank you Hoon! I’m so glad you enjoyed the video. Excited to talk about this stuff!

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