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If you are a SaaS company, being able to answer some of your support tickets might occasionally involve some knowledge of HTML, CSS, or Javascript. Do you think some basic knowledge is helpful? Are there are tutorials you’d recommend?
I think basic HTML knowledge is important for most people these days. Like CEO Ryan Carson of Learning Tree says in the opening statement of his company’s advertisements you see on YouTube, “Understanding technology and being able to control it is now as fundamental as being able to read and write.”
With that said, there are a bunch of great tutorials. A great starting point and reference is W3schools.com: http://www.w3schools.com/html/ - You can learn the basics, try it actively on their site, and expand into other languages. Likewise, you can earn certifications! Passing these serves as a really awesome way to prove your accomplishments and serve as a personal milestone that says, “Hey I know a thing or two”.
I personally began learning HTML in 7th grade. We all had a computers class that walked us through the basics of Word, PowerPoint, and then HTML. Being able to create a single HTML page with an image I found on the web along with text was neat in and of itself! I always recommend a community college course to anyone wanting to learn HTML. It’s a great starting point to understanding the basics of how the web works.
Related: General Assembly has an intro to front end web development class available right now. Definitely going to have my team take it!
From editing KB articles to improving your site to writing tools, being familiar with basic front end web dev is super beneficial in our space.
For beginners (and achievement hunters), Codecademy is a great way to start learning. If you are looking for something a little more advanced, Tuts+ is an awesome resource.
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