General Discussion Home Forums General Discussion Viewing 15 topics - 1 through 15 (of 185 total) 1 2 … 13 → Topic Voices Posts Freshness Quality Assurance and Ticket Review Started by: Josh Babin 2 2 Hillary Sciscoe 1 month ago Anyone hiring a documentation-heavy role? Started by: Evan Hamilton 1 1 Evan Hamilton 2 months ago Lets celebrate! Started by: Joey Pilot 3 3 Lauren 3 months ago Training new staff remotely Started by: Lauren 2 3 Lauren 4 months ago Who's gonna be at UserConf on Friday? Started by: Evan Hamilton 2 2 Phil Thompson 4 months ago How do you track your bugs/issues?? Looking for a free and easy way to do this. Started by: Shelly Yair 11 14 James 4 months ago Customer Satisfaction Surveys Started by: Molly Otto 4 4 Evan Hamilton 4 months ago Ideas to keep your B to B SaaS from switching from support to account managers? Started by: Crystal Shuller 4 4 Evan Hamilton 6 months ago Anyone using Salesforce Service Cloud? Started by: Carolyn Jaskolka 2 2 Matt Carroll 6 months ago Live Chat Started by: Matt Carroll 4 5 Matt Carroll 6 months ago Training and staying fresh Started by: Molly Otto 4 4 Carolyn Breit 6 months ago Are help docs bad? Started by: Evan Hamilton 6 7 Tess Shebaylo 6 months ago HTMl / CSS / Javascript Started by: Ted Choper 4 4 Burton 6 months ago Scaling Support Team - How do you know when you need a new body? Started by: Alex Mozes 6 15 Alex Mozes 8 months ago Calculating Bug Impact: How do you Extrapolate tickets to all users Started by: Alex Mozes 1 1 Alex Mozes 8 months ago Viewing 15 topics - 1 through 15 (of 185 total) 1 2 … 13 → You must be logged in to create new topics.
